Privacy Policy

Last updated: April 2026

Introduction

Earth Coffeehouse ("Earth," "we," "us," or "our") is operated by TolHouse Summit, LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at earthcoffee.co, use our mobile application, or interact with our services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect your email address, name, and optionally your phone number.

Order Information

We collect your order history, item preferences, and favorites to improve your experience and enable reordering.

Wallet Information

If you use the Earth Wallet feature, we store your prepaid balance in our database.

Loyalty & Engagement Data

We collect data related to your loyalty points, tier status, badges earned, and check-in history.

Community Content

If you participate in community features, we collect the content you post, including text and photos, as well as your likes and interactions.

Device Information

We collect push notification tokens through Expo to send you relevant notifications about your orders, loyalty status, and promotions.

Analytics Data

We collect usage patterns and app version information to improve our services and user experience.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Manage your Earth Wallet balance
• Track and award loyalty points, tiers, and badges
• Enable community features and content moderation
• Send push notifications about orders, promotions, and account activity
• Improve our products, services, and user experience
• Communicate with you about your account and our services
• Comply with legal obligations

Payment Processing

We use Square for processing food and drink payments and Stripe for merchandise and ticket purchases. These payment processors handle your payment card information directly. We do not store your credit card numbers, debit card numbers, or full payment card details on our servers. Please refer to Square's Privacy Policy and Stripe's Privacy Policy for information on how they handle your payment data.

Location Data

We collect GPS coordinates only when you actively initiate a check-in through our app. Location data is not collected passively or in the background. This data is used to verify your presence at Earth Coffeehouse for loyalty check-in rewards. You can use the app without enabling location services, though the check-in feature will not be available.

Third-Party Services

We work with the following third-party service providers:

• Square — Payment processing for food and drink orders
• Stripe — Payment processing for merchandise and event tickets
• Expo / React Native — Push notification delivery
• Cloudflare — CDN and SSL security
• AWS — Cloud hosting and data storage

Each of these providers has their own privacy policies governing their use of your data. We encourage you to review their policies.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Anonymized analytics data may be retained indefinitely.

Your Rights

You have the right to:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct any inaccurate or incomplete personal information
• Deletion — Request that we delete your account and personal information

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly delete that information.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information — we do not sell your personal information
• The right to non-discrimination for exercising your privacy rights

To exercise your California privacy rights, contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Earth Coffeehouse (operated by TolHouse Summit, LLC)
1447 N. Summit St.
Toledo, OH 43604
[email protected]
earthcoffee.co